Trust Center
LouSecure is an after-hours security & IT partner for Louisville SMBs. Below are the controls, policies, and signals we use so you know who you’re working with and how we protect your data.
Identity & Contact
- KY-based sole member: Cody Burris (LouSecure LLC)
- Domain-matched email: hello@lousec.com
- Scheduling: Cal.com with authenticated bookings
- Virtual office mailing address (on invoices & contracts)
Site & App Security
- Hosted on Azure Static Web Apps (global edge, HTTPS by default)
- HSTS, CSP, Referrer-Policy, and other security headers (see below)
- Contact API isolated under
/api(Azure Functions) - Vulnerability disclosure:
/.well-known/security.txt
Privacy & Contracts
- Standard NDA on request
- MSA + SOW (fixed-scope blocks for predictability)
- Data Processing Addendum (DPA) available for projects touching PII
- Minimal data collection (no 3rd-party trackers by default)
Operational Transparency
- Clear after-hours pricing: $125/hr scheduled, $225/hr emergency
- Uptime/status available on request (UptimeRobot)
- Insured services (COI available for clients)
- Invoices via Stripe/QuickBooks; ACH or card
Security Headers
We set strict security headers (HSTS, CSP, etc.) at the edge. If anything breaks, it’s because we prefer “default deny” and then explicitly allow only what we need (e.g., Cal.com iframe).